Welcome to JI Management Consulants

Posted by on Nov 24, 2012 in Featured |

JI Management Consulants works with CEO’s Directors and senior managers to develop and implement their strategic initiatives leading to accelerated business growth. Our specialist areas are Business Strategy, CRM, Customer Relationship Strategy and IT Strategy. We are leaders in helping organisations in which business-to-business commercial relationships are of the essence. We offer objective advice, innovative solutions, and professional support for change. “Our mission is to help you get the maximum benefit from your systems investments, be it through consultancy in the sales process, provision of CRM software, or through training.” David Jefferson MD of JI...

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Professional Services IT Strategy

Posted by on Nov 16, 2012 in Case Studies |

IT Strategy for Professional Services Firm A client, typical of many today, approached us with a concern that the unreliable IT service they were supplying to the organisation made it difficult to secure the necessary credibility with top management to get the resource to put things right. This was the ultimate chicken and egg scenario for an IT function under threat! We carried out a survey to establish the kinds of issues which divided the IT professionals from the senior managers of the firm. On the IT side, we found a team of positively motivated people clearly unsatisfied with the service they were able to deliver and feeling undervalued by the users of the IT service and senior management alike. Unreliability and Rising Cost On the user side, we discovered that although many felt the service was unacceptable, they did not express any personal animosity towards the IT providers. There was however high annoyance that their work was disrupted by the outages on the IT service supply. On the senior management side, there was concern that IT budgets were not out of line with other similar companies and that overall, the resources should be adequate (if properly managed). Some expressed the conviction that IT was an expense which if left unchecked could grow out of control, reducing the profitability of the Firm. Disruption Damage The unreliability of business systems was a serious issue, but outages were not as frequent as people felt. What we saw was that with the increasing dependence on their system service, the damage and disruption caused by each outage had increased significantly in recent years. We now live in a world where 100% reliability is expected in many areas of our every-day lives; and increasingly in our business environments. We have become imperfection intolerant! As we and the client management became more aware of the impact of any form of disruption, it was clear that a new service level paradigm had become  established; but not by management. The standard that IT availability had to match was that set by the office lighting or the heating system. It just has to work when you need it. The Way Forward JI-MC worked with all parties and brought some specialist Information, Computing and Telecommunications technologies to the discussion. With changed ICT infructure and some goodwill brought about by senior management leadership, the necessary resource for the new ICT architecture and the new ICT Strategy were...

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Experience

Posted by on Nov 15, 2012 in Featured |

We have direct Management Consulting experience in over 30 industry types, and we call upon a resource of 30 trusted associates who are accredited by the Institute of Consulting. We have probably worked in a business a little bit like yours, but we always start by listening and understanding. With first-hand experience we know what works and what doesn’t. This helps our clients make the difficult decisions that take their businesses...

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Our Style

Posted by on Nov 15, 2012 in Featured |

We work in partnership with management providing clarity so that their desired outcomes happen. We know that all actions in an organisation result from management decisions; management facing difficult times need the supportive consulting style the helps them better see the road ahead. JI-MC consultants provide just that.

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Business Strategy Development

Posted by on Nov 15, 2012 in Case Studies |

Business Strategy- Engineering An international engineering business neeeded to set a new direction in its development and a radically different business strategy was required. In conjunction with CEO and top management we explored the implications of changes in their industry, positions of competitors, and new challenges in the coming 5 years. These issues had been causing concern and had been the source of conflict and anxiety in the top team. Without resolving the external issues we worked to create a new vision.  This allowed for the uncertainties to be accepted as far as they were understood and not delay progress on strategic thinking because they were not resolvable. From the Vision it became possible to narrow the alternative development paths and explore possible scenarios and resourcing options.  This was a difficult and vital step in ‘surfacing’ the issues which needed detailed study and investigatory work from internal teams.  Our role was not to create strategic material though we did apply our established skills in the language of strategy to give clearer meaning to some papers. After the processes of exploration, analysis, and quantification came the process of synthecising the strategy.  There were considerable learning processes required to help everyone see clearly in strategic terms what was going to be required.  Our structured approach to strategy creation helped to keep the various components like vision/mission/objectives/threats/strategies/goals and critical success factors in their correct places. In the end the strategy and the resourcing to make it happen was endorsed by the top team and signed off by the CEO in a business strategy development plan. They recognised that it was in fact all their own work and that the conditions for it’s achievement lay in their hands. Our consulting role enabled them to get to a place in their understanding of their own future that they could not have discovered by their own efforts alone. We were pleased to have been associated with such a professional and committed...

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