Be Likeable… and Use your CRM System

Posted by on May 17, 2017 in Blog |

Why are some sales people less successful than others? They create customer relationships that should lead to a sale, but it doesn’t. Does CRM make a difference? What can they learn from successful sales people? In my youth, shortly after beginning my career in business (which was a long time ago), I got to talking with a salesman on a long train journey. He was making notes in a black book. (This was in the days before Blackberry and PDA’s and...

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How to select the right CRM system in 3 easy lessons

Posted by on Apr 5, 2017 in Blog |

Lesson one is: Bigger isn’t always best; Cheaper isn’t always better value; Best isn’t always most appropriate. It should go without saying that appropriate business choices benefit the business; it’s a shame when people don’t stop to consider what ‘appropriate’ means.  In simple terms it means understanding yourself, your needs, your payback possibilities. Meet those and you’ve got a good business decision. But that’s not the way...

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Sales Stars don’t use CRM (or do they?)

Posted by on Nov 18, 2016 in Blog |

Interesting question from Mike Muhney on Linkedin: What do you do when your top salesman refuses to use your CRM system? Here’s another: What do you do when the top sales person suggests that as the guy/girl who keeps the company alive, he/she should become Director/VP Sales? Should he/she be given a share in the business? I’ve seen that scenario played out a few times with interesting consequences. The question which intrigues me is this: Has...

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Setting the Context for Successful CRM

Posted by on Oct 15, 2016 in Case Studies |

JI-MC was retained by a large multi-channel brewing and alcoholic beverage group to look at and quantify the ways that a corporate CRM system would help the business to be more competitive and grow in the face of stiff competition and a declining market. In our methodology is enshrined the proposition that senior people/directors know how the business works. Our consulting and discussion record process enables us to identify what is known, what...

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Welcome to JI Management Consulants

Posted by on Nov 24, 2012 in Featured |

JI Management Consulants works with CEO’s Directors and senior managers to develop and implement their strategic initiatives leading to accelerated business growth. Our specialist areas are Business Strategy, CRM, Customer Relationship Strategy and IT Strategy. We are leaders in helping organisations in which business-to-business commercial relationships are of the essence. We offer objective advice, innovative solutions, and professional...

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