Tell us what you want to do

Posted by on Oct 16, 2020 in Blog, Featured |

You are ready to grow. Your market is there and moving. Your part of the economy is not bogged down so the time is now. Mervyn King just said so, and Carney is on the way! You’ve survived. You know that in good times your business needs to be scalable, but you are not. So how do you get to ‘there’ from here? You can see that there is competition for the business that you want to close. The customer interface is where things need to change. More...

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Low Code CRM Design Challenges Programmed-Process CRM

Posted by on Oct 15, 2020 in Blog | 0 comments

There are several design ideas evident in top CRM systems. After 20 years of CRM, 2 very different types of design now clash. Most prevalent is traditional programmed process CRM. ‘Low-Code’ changes the landscape along with the COTS ‘No-Code’ designs.

Since May 2018, BPM’online as a ‘Low-Code’ competitor has emerged as the only product in the Gartner ‘Magic Quadrant’ classed as a ‘challenger’ (copyright Gartner). As a ‘Low-Code’ competitor, it is introducing a new customisation/personalisation paradigm which is the disruptive technology due to upset the established order.

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Setting the Context for Successful CRM

Posted by on Oct 15, 2020 in Case Studies |

JI-MC was retained by a large multi-channel brewing and alcoholic beverage group to look at and quantify the ways that a corporate CRM system would help the business to be more competitive and grow in the face of stiff competition and a declining market. In our methodology is enshrined the proposition that senior people/directors know how the business works. Our consulting and discussion record process enables us to identify what is known, what...

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Enterprise Management of Project-Structured Future Commitments

Posted by on Oct 1, 2020 in Blog | 0 comments

A new kind of enterprise resource management and planning is taking shape with Smartsheet. For the basic needs of managing a project, providing a Gantt chart for presentation to management, reviewing resource demand and timing, Smartsheet handles the basics so intuitively that even the simplest project portfolio benefits fromthe Smartsheet way of managing projects. In recent years, organisations with larger portfolios have found that their dependence on Gantt charts and spreadsheets has been a problem. When there is a need to re-shape future financial commitments, greater visibility, greater detail, and new tools to look at alternatives are needed.
User quote: “I got my team rallied around Smartsheet and what we’ve been able to do in a relatively short period of time is move from an organization that didn’t know what they were spending on project budgets to an organization that knows exactly what they are spending.” (Read the whole story?)

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